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Writer's pictureAbbie Tipler

Non-technical skills for vets


"Minimising complications in soft tissue surgery - recent advances" authored by Dr Tim Charlesworth MA, VetMB, Cert SAS (ST), MRCVS, RCVS specialist discusses that although technical skills are obviously extremely important to minimising complications, non-technical skills (NTS) actually account for more complications than lack of technical skills. Non-technical skills, what are these? ⁠ 1 – Team work.

The "IM SAFE" checklist can be instituted prior to procedures allowing staff to opt ‘out’. IM SAFE is code for Illness, medication, stress, alcohol/drugs, fatigue, eating. Sometimes it is better to wait until the following day for a procedure if this lowers the risk to the patient. ⁠ ⁠⁠ I am really proud of our recently instituted morning rounds checklist at VSS. The checklist covers; ⁠ a) challenges for the day, including any equipment challenges⁠ b) how is everyone doing ⁠ c) are there any announcements. ⁠ ⁠This happens every single day and takes only a few minutes.⁠

2 – Handover.

A high risk period identified, is patient ‘handover’, when patients are being transferred. Handovers need to be formalised using a checklist or form and identify key areas of concern for recovery + what still needs to be done e.g. post-op oxygenation, blood pressure monitoring, drain activation. ⁠ The presentation of information is important and so is the system known as ‘check-back’. Check-back is a simple system that aims to avoid patient harm due to misheard communication. The receiver repeats the message from the sender who acknowledges it has been heard. ⁠ This system can completely avoid mis-dosing and misheard instructions. All team members need to be onboard. ⁠ 3 – Never Events

Events that should never occur (called ‘Never Events’) are events eg. wrong side, wrong patient etc that can be completely avoided with the use of a checklist. Checklists should be designed to take 30 SECONDS! They are typically held at induction, pre-incision and wound closure. ⁠

Berenholtz 2004 found that a checklist for a certain procedure (placing a central line) reduced the infection rate from 11% to 0%. ⁠ Bergstrom et al 2016 showed a reduction in SSIs after implementation of a checklist into a vet hospital. ⁠ There are multiple other examples now in the literature of how checklists can be beneficial. ⁠ There is sadly often an element of resistance to change. However, it is the busiest surgeons and general practitioners that will benefit from checklists the most, and a 30 second checklist has been shown to reduce patient morbidity by 30% and mortality by 48%. Team education is key and nurses should be empowered to enforce the checklist. ⁠ Charlesworth concluded that although surgeons concentrate on developing their technical skills, most errors that result in patient harm arise from errors of communication and failure of team work.⁠ The above information is from the article "Minimising complications in soft tissue surgery - recent advances" by Dr Tim Charlesworth MA, VetMB, Cert SAS (ST) MRCVS DSAS(ST), RCVS specialist. ⁠Thank-you again Dr Charlesworth for allowing me to share this key information. ⁠

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